Returns and Exchanges

Let Us Know How We Can Help You

Abrigo Bag wants you to be 100% satisfied with your purchase. If you are not, you can exchange it or return it for a full refund within 30 days of purchase. That is our promise to you, our valued customer. Shipping and handling charges are not refundable.

At Abrigo Bag you can exchange our merchandise for the same item in a different color free of additional shipping charges. We will charge your credit card at the time we ship your new merchandise and will credit the card upon receipt of the exchange.

We strive for perfection in our manufacturing, but in the rare case of a manufacturing defect, Abrigo Bag will replace your item free of charge within one year of purchase.

Please contact us at 212-724-9194 or by email at customerservice@abrigobag.com if you have any questions or concerns regarding our products or policies.

Please send your return to:

Abrigo Bag
Returns Department
1195 Goodale Blvd.
Columbus, OH 43212-3730
IMPORTANT: If you need to return/exchange any items, please call 212-724-9194 or email customerservice@abrigobag.com to receive a reference number for return tracking and processing. When sending your item, please include your name, address, phone number, reason for return/exchange and your reference number.
Thank you for your business!